Frequently Asked Questions

Creating an account is simple! Click the "Sign Up" button in the top navigation, fill in your details including your name, email address, and create a secure password. You'll receive a confirmation email to verify your account.

If you've forgotten your password, please contact our support team. You can reach us through the contact form on our website, or email us directly at [email protected]. We'll help you regain access to your account securely.

Yes! AutoCustodian offers a free tier that includes basic digital garage management features. You can add up to 3 vehicles, store documents, and use our task reminder system. Premium features are available with our paid plans.

Free accounts can add up to 3 vehicles. Premium accounts have unlimited vehicle storage. You can upgrade your plan at any time from your account settings.

You can store any automotive-related documents including service records, receipts, insurance documents, MOT certificates, V5C documents, modification certificates, and photos. We support PDF, JPG, PNG, and other common file formats.

Absolutely. We use enterprise-grade encryption to protect all your data. Your documents are stored securely in the cloud with multiple backup systems. We never share your personal information with third parties without your explicit consent.

Yes! You can export your vehicle data and documents at any time. We offer PDF export functionality that creates beautiful, professional reports of your vehicle's complete history and documentation.

Our insurance partners can access your digital garage (with your permission) to provide more accurate quotes. Your complete vehicle history and documentation helps them understand your car's true value and condition, often resulting in better rates.

Yes! Our insurance partners specialize in modified vehicles and classic cars. By documenting all your modifications in your digital garage, we can often secure better rates than traditional insurers who may not understand enthusiast vehicles.

No, insurance through our platform is completely optional. You can use all our digital garage features without purchasing insurance. However, having a complete digital garage often helps secure better rates from any insurer.

Yes! You can invite family members, mechanics, or other trusted individuals to access your garage. You control what they can see and do, and you can revoke access at any time.

When you sell or gift a vehicle, you can transfer the complete digital history to the new owner. This includes all documentation, service records, and provenance information, ensuring nothing is lost in the transfer.

Currently, AutoCustodian is a web-based platform that works perfectly on mobile devices through your browser. We're developing native mobile apps for iOS and Android that will be available soon.

You can contact our support team through the contact form on our website, or email us directly at [email protected]. We typically respond within 24 hours during business days.